The service electronically verifies details provided on an Australian issued identity document against existing government records.Organisations using our document verification don't need to keep copies of identity documents, which helps to protect the individual’s privacy and reduce the risk of data breaches. The service compares the personal information on Australian identity documents against official records. It is provided through secure, online systems that operate 24 hours a day, seven days a week, and are updated in real-time.

To get set up with access your organisation must have a registered business within Australia or New Zealand. Your organisation must be caught under the Australian Privacy Act 1988 and/or the New Zealand Privacy Act 1993 as applicable in the relevant circumstances. If your organisation is either generating more than A$ 3 million in annual revenue, is a reporting entity under AUSTRAC or has previously opted-in to be caught under the Privacy Act, it will be considered automatically captured. Otherwise, you simply apply to the OAIC Opt-In Register. RapidID can provide a simple 1- minute form for this which can be used for the application to the OAIC. Your organisation must also complete the business user application online. RapidID will provide you a link to this form and it should only take 2 minutes to complete. Finally, you will need to provide RapidID with evidence that your users agree to an express consent statement prior to their identity being checked. Simply click ‘Get Started’ in the top right corner of this page to access everything you need.

- Centrelink Card
- Birth Certificate
- Certificate of Registration by Descent
- Change of Name Certificate
- Citizenship Certificate
- Driver's License
- ImmiCards
- Marriage Certificate
- Medicare Card
- Passport
- Visa
- Electoral Roll (to access this service, your organisations must be governed by the AML/CTF Act and a separate application is required)